Product

PricePilot — AI-Powered Price Enquiry Automation

Automate product price enquiries so customers, dealers and sales teams can find approved product pricing faster while reducing repetitive manual work.

What is PricePilot?

PricePilot is an AI-powered price enquiry automation platform designed for businesses that handle frequent product and pricing enquiries. It lets customers, dealers and authorised users ask for product prices in natural language through supported messaging channels and receive pricing from the configured product data, reducing the need for sales teams to manually search catalogues and price lists.

How PricePilot Works

  1. Ask for a product — A customer, dealer or sales user sends a natural-language product enquiry.
  2. AI understands the request — PricePilot interprets the enquiry and identifies the matching product or SKU.
  3. Find the approved price — The system looks up the configured product and pricing information (approved prices only).
  4. Get an instant response — The matched price is returned to the user via the supported communication channel.

Key Features

  • AI-Powered Product Search: Understand natural-language product enquiries and match them to items in your catalogue.
  • Automated Price Enquiries: Reduce repetitive manual price checks by automating common lookup requests.
  • Telegram Price Enquiries: Supported — PricePilot can respond to product price requests via Telegram.
  • WhatsApp Price Enquiries: Supported — PricePilot can respond to product price requests via WhatsApp where enabled for your account.
  • Product Catalogue Management: Maintain product data that PricePilot uses to return approved prices.
  • Approved Pricing: Returns pricing from your configured pricing data rather than AI-generated estimates.
  • Multiple Products & Categories: Designed for large catalogues with many categories and SKUs.
  • Customer & Dealer Access Controls: Restrict pricing information to authorised users where required.
  • Price Updates: Keep pricing current so responses reflect the latest approved values.
  • Enquiry History: Maintain logs of enquiries for operational visibility and analysis.
  • AI-Based Matching: Handle variations in product names and common language instead of exact-match lookups.

Business Benefits

  • Reduce Repetitive Work: Free sales teams from routine price lookups.
  • Faster Customer Responses: Provide quicker answers to customer and dealer enquiries.
  • Improve Sales Productivity: Sales teams can focus on complex enquiries and relationship building.
  • Centralise Pricing: Make approved product pricing easier to access through a single system.
  • Scale Enquiries: Handle high volumes of repeated price requests without more headcount.
  • Use Existing Channels: Bring price enquiry automation into the messaging channels your customers already use.

Who Can Use PricePilot?

PricePilot can be useful for manufacturers, distributors, wholesalers, retail chains, B2B suppliers, dealers, and businesses with large product catalogues or frequent pricing enquiries. Example industries include electronics, automotive parts, building materials, industrial supplies, FMCG and consumer goods.

Typical Use Case

A distributor with thousands of SKUs receives hundreds of daily price enquiries from dealers. Instead of sales staff manually searching price lists, dealers send product names via WhatsApp or Telegram. PricePilot matches the product and returns the configured approved price, reducing repetitive work and speeding response times.

Supported Messaging Channels

  • Telegram — Supported
  • WhatsApp — Supported

Frequently Asked Questions

What is PricePilot?

PricePilot is an AI-powered product price enquiry automation platform that helps businesses let authorised users request approved product prices through supported messaging channels.

How does PricePilot automate product price enquiries?

Users send a natural-language enquiry, PricePilot identifies the product using AI-based matching, looks up the approved price from configured product data, and returns the result through the messaging channel.

Can PricePilot handle product price enquiries on WhatsApp?

Yes. WhatsApp is supported where enabled for your account — PricePilot can receive enquiries and return approved product prices via WhatsApp.

Can PricePilot handle Telegram price enquiries?

Yes. Telegram is currently supported for product price lookups.

Can PricePilot work with large product catalogues?

Yes. PricePilot is designed to work with large catalogues and multiple product categories, using AI matching to help find the right item.

Can customers ask for prices using natural language?

Yes. PricePilot uses AI-based matching to interpret natural-language enquiries and map them to products and SKUs.

Who can use PricePilot?

Manufacturers, distributors, wholesalers, retailers, dealers and other B2B suppliers with frequent pricing enquiries can benefit from PricePilot.

Does PricePilot generate product prices using AI?

No. AI is used to interpret enquiries and match products. Pricing information is returned from your configured, approved product and pricing data, not generated by the AI.