Bloomingle

Privacy

Privacy Policy

Last Updated: 17 August 2026

About Bloomingle

Bloomingle ("Bloomingle", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, applications, software products, automation services, APIs, chatbots, and related services (collectively, the "Services").

This Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it, and the choices available to you.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. About Bloomingle

Bloomingle provides software development, AI automation, SaaS products, integrations, chatbots, and related technology services to individuals and businesses.

Depending on the Service you use, Bloomingle may process information provided directly by you, information generated through your use of the Service, or information that a business customer instructs us to process on its behalf.

2.1 Information You Provide

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Company or business name
  • Billing and payment-related information
  • Account login information
  • Telegram, WhatsApp, or other messaging platform identifiers
  • Information submitted through contact forms
  • Information provided while requesting a demo, quotation, support, or other services
  • Information submitted while using our SaaS products
  • Any other information you choose to provide to us

We do not generally require sensitive personal information to use our Services. Please avoid submitting sensitive personal information unless it is necessary for the particular Service and you are authorized to provide it.

2.2 Information Collected Automatically

When you access our website or Services, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate geographic information derived from technical data
  • Pages or features accessed
  • Date and time of access
  • Referring website
  • Usage and diagnostic information
  • Cookies and similar technologies

This information helps us operate, secure, maintain, and improve our Services.

2.3 SaaS Data

Our SaaS products may process information uploaded or submitted by customers and their authorized users.

Depending on the product, this may include product or inventory information, customer or user information, business records, search queries, messages, transaction-related information, documents or files, data submitted through connected third-party platforms, and configuration and account information.

The exact information processed depends on the particular Service and its features.

3. How We Use Information

We may use information for the following purposes:

  • To create and manage user accounts
  • To provide and operate our Services
  • To process and respond to requests
  • To provide customer support
  • To communicate with users about their accounts or Services
  • To process payments and billing
  • To personalize or configure Services
  • To maintain and improve our software and infrastructure
  • To monitor performance and troubleshoot technical problems
  • To detect, prevent, and investigate fraud, abuse, unauthorized access, and security incidents
  • To comply with applicable legal and regulatory requirements
  • To enforce our agreements and policies
  • To send service-related communications
  • To send marketing communications where permitted and where appropriate consent or another lawful basis is required
  • To develop new products and features
  • To generate aggregated or de-identified information for analytics and business purposes

We will not use personal information for purposes materially incompatible with the purposes disclosed to you unless permitted by applicable law or otherwise authorized by you.

4. AI and Automated Processing

Some Bloomingle Services may use artificial intelligence, machine learning, large language models, OCR, automated decision-support systems, or other automated technologies.

Depending on the Service, information you submit may be processed by such technologies to provide the requested functionality.

For example, an AI-enabled Service may process text, documents, images, messages, or other information to generate a response or perform an automated task.

We take reasonable measures to ensure that such processing is used for the intended Service purposes and subject to appropriate contractual and technical controls.

You should not submit confidential, sensitive, or personal information to an AI-enabled Service unless you are authorized to do so and the relevant Service is intended to process that information.

5. Third-Party Services

Some Bloomingle Services may integrate with third-party platforms such as messaging services, payment providers, cloud services, accounting software, CRM systems, APIs, or other external services.

If you connect a third-party service to Bloomingle, we may receive information from that service according to the permissions and authorization you provide.

Your use of third-party services is also subject to their respective privacy policies and terms.

6. How We Share Information

We do not sell your personal information as a standalone commercial product.

We may share information in the following circumstances:

Service Providers

We may use trusted third-party service providers to help operate our Services, including providers for cloud hosting, database infrastructure, email delivery, payment processing, analytics, authentication, AI and machine-learning services, OCR and document processing, messaging and communication, customer support, security and monitoring, and software infrastructure.

Such providers may process information only to the extent necessary to provide their services to us or as otherwise permitted by applicable law and contractual arrangements.

6.2 Business Customers

If you use a Bloomingle Service through an organization, business, or other customer of Bloomingle, that organization may control certain information submitted through the Service.

In such cases, Bloomingle may process information on behalf of that organization according to its instructions and agreement with Bloomingle.

For requests concerning information controlled by that organization, you may need to contact the relevant organization directly.

6.3 Legal Requirements

We may disclose information where reasonably necessary to comply with applicable law or legal process, respond to lawful requests from government authorities, protect the rights, property, or safety of Bloomingle, our users, or others, investigate fraud, security issues, or unlawful activity, or enforce our agreements and policies.

6.4 Business Transfers

If Bloomingle is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing Services, maintaining business and financial records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information, the nature of the Service, the purpose for which the information was collected, contractual requirements, legal and regulatory requirements, and security and operational requirements.

When information is no longer required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal or operational requirements.

8. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Depending on the Service, these measures may include access controls, authentication mechanisms, encryption where appropriate, secure hosting infrastructure, logging and monitoring, backup and recovery procedures, role-based access controls, and security updates and vulnerability management.

However, no internet-based system can be guaranteed to be completely secure. You should use appropriate security practices, including protecting your account credentials and notifying us of suspected unauthorized access.

9. Cookies and Similar Technologies

Bloomingle may use cookies and similar technologies to keep the website and Services functioning, remember preferences, understand website usage, measure performance, improve user experience, detect security issues, and support analytics and, where applicable, marketing activities.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some features.

10. Your Rights and Choices

Depending on applicable law and the circumstances of processing, you may have rights relating to your personal data, including the ability to request information about the personal data we process, request correction of inaccurate or incomplete information, request deletion of personal data where applicable, withdraw consent where processing is based on consent, request cessation or restriction of certain processing where applicable, raise a grievance regarding our processing of personal data, and exercise other rights available under applicable law.

Requests may be subject to verification and applicable legal limitations.

Where processing is performed on behalf of one of our business customers, you may need to exercise your rights through that business customer.

11. Consent and Withdrawal

Where we rely on consent to process personal data, you may withdraw your consent, subject to applicable law and the nature of the processing.

Withdrawal of consent does not affect processing that occurred before the withdrawal.

Where required by applicable law, we will provide a reasonably accessible method for withdrawing consent.

12. Children's Privacy

Our Services are not intended for children who are below the minimum age permitted under applicable law.

We do not knowingly seek to collect personal data from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review and take appropriate action.

13. International Data Transfers

Bloomingle and its service providers may process or store information on servers located in India or other countries, depending on the infrastructure and third-party services used.

Where personal information is transferred outside India, we will take steps required by applicable law and use appropriate contractual, technical, or organizational safeguards where applicable.

14. Third-Party Links and Services

Our website or Services may contain links to websites, applications, APIs, or services operated by third parties.

Bloomingle is not responsible for the privacy practices, security, or content of third-party services.

We encourage you to review the privacy policy of each third-party service you use.

15. Business Customer Responsibilities

If you use Bloomingle to process information relating to your customers, employees, users, vendors, or other individuals, you are responsible for ensuring that you have the necessary authority and permissions to provide that information to Bloomingle.

You should also ensure that your use of Bloomingle complies with applicable privacy, data protection, telecommunications, marketing, and other laws.

Where applicable, Bloomingle may enter into a separate agreement with business customers addressing data processing, security, confidentiality, and other obligations.

16. Marketing Communications

We may send you service-related communications that are necessary for operating your account or providing the Services.

Where permitted and where required, we may also send promotional communications.

You may opt out of promotional communications by using the unsubscribe mechanism provided in the communication or by contacting us.

You may still receive essential transactional or service-related communications after opting out of marketing communications.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or business practices.

When we make material changes, we may provide an appropriate notice through our website, application, email, or other reasonable means.

The updated Privacy Policy will be effective from the "Last Updated" date shown at the beginning of this document unless otherwise stated.

18. Grievances and Privacy Requests

If you have questions, concerns, requests, or complaints regarding the processing of your personal information, please contact us.

Privacy / Grievance Contact: connect@bloomingle.tech

Company: Bloomingle
Website: https://bloomingle.tech
Contact Number: +91-9211257368

We will review and respond to privacy-related requests within the timeframe required by applicable law.

19. Governing Law

This Privacy Policy shall be governed by the applicable laws of India.

Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the courts or authorities having jurisdiction over the applicable matter, subject to applicable law.

Important

This Privacy Policy is intended as a general privacy-policy template and should be reviewed against Bloomingle's actual business structure, products, data flows, third-party processors, and applicable legal obligations before publication.